{"id":80,"date":"2023-04-26T08:09:21","date_gmt":"2023-04-26T08:09:21","guid":{"rendered":"https:\/\/cybertel.org\/?page_id=80"},"modified":"2023-07-14T09:12:21","modified_gmt":"2023-07-14T09:12:21","slug":"ivr-outbound-dialer","status":"publish","type":"page","link":"https:\/\/cybertel.org\/index.php\/ivr-outbound-dialer\/","title":{"rendered":"IVR Outbound Dialer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"80\" class=\"elementor elementor-80\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7631166 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7631166\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-e-bg-lazyload=\"\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d5f448\" data-id=\"7d5f448\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-baa22b6 elementor-widget__width-initial ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"baa22b6\" data-element_type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"ui-e--highlighted-text\" >\n        <span class=\"ui-e-headline-text\">Interactive Voice Response<\/span><span class=\"whitespace\"> <\/span><span class=\"ui-e-headline-text ui-e-headline-color\">\n\t\t\t\t\t\t\t<span class=\"ui-e-headline-text ui-e-headline-highlighted\">(IVR)<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><\/svg><\/span><\/span><span class=\"whitespace\"> <\/span>        <\/h1>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84bb248 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"84bb248\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h4 class=\"elementor-heading-title elementor-size-default\">Fully SIP based, including a graphical flowbuilder for easy & fast creation of dialogues.<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4ec612e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ec612e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-48b5690 bdt-backdrop-filter-yes\" data-id=\"48b5690\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-35475e6\" data-id=\"35475e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-45d5f6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"45d5f6a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0505ff2\" data-id=\"0505ff2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fdf5637 elementor-widget elementor-widget-heading\" data-id=\"fdf5637\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Is IVR Outbound?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-2f98937 e-con-boxed e-con\" data-id=\"2f98937\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00649c8 elementor-widget elementor-widget-text-editor\" data-id=\"00649c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Outbound IVR refers to a phone system technology that initiates outgoing calls and offers the recipient a self-service IVR menu. This system comprises of audio messages and menu choices that customers can interact with using either speech or dial-tone selections. The purpose is to guide them towards their desired outcome, such as connecting with a live agent or queue, performing self-service actions, or obtaining relevant information.<\/p><p>Outbound IVR, which involves actively reaching out to customers and leads, has various applications, such as conducting interactive surveys, sending customer support notifications, reminders, bulk announcements, sales and lead contact, and more.<\/p><p>While outbound IVR typically relates to making phone calls using VoIP technology, it can also encompass intelligent virtual agent (IVA) systems that engage customers through alternative communication channels.<\/p><p>Typical communication channels for outbound IVR include:<\/p><p>1. Voice<br \/>2. SMS texting<br \/>3. Webchat<br \/>4. Email<br \/>5. Social media<br \/>6. Website-based chatbot<br \/>7. Mobile app<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f93903a e-con-boxed e-con\" data-id=\"f93903a\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d8e4d81 e-con-full e-con\" data-id=\"d8e4d81\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2efdb21 elementor-widget elementor-widget-text-editor\" data-id=\"2efdb21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3 id=\"how-work\"><strong>How Does Outbound IVR Work?<\/strong><\/h3><p>Outbound IVR operates by establishing contact with a customer, either through voice or a digital messaging channel, and then offering interactive menu options for the customer to take specific actions, connect with an agent, provide input, or access information.<\/p><p>Typically, outbound IVR utilizes automated outbound systems like auto dialers or proactive messaging campaigns to initiate contact with customers. Once connected, the IVR menu is delivered through the chosen communication channel. As the customer makes selections, the IVR system collects data and responds by following a predetermined call flow or path, enabling the customer to accomplish tasks such as reaching an agent, inputting information, or receiving a message.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3edb739 e-con-full e-con\" data-id=\"3edb739\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74e718c elementor-widget elementor-widget-text-editor\" data-id=\"74e718c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" src=\"https:\/\/cdn.dribbble.com\/users\/6664308\/screenshots\/15133664\/two_person_talking_on_the_office_4x.jpg\" alt=\"Two person talking on the office by To Light Me on Dribbble\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38888ca elementor-widget elementor-widget-text-editor\" data-id=\"38888ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4>Here&#8217;s a breakdown of the step-by-step process involved in outbound IVR:<\/h4><ol><li>Establishes contact with the customer<\/li><li>Customer engages with the IVR flow<\/li><li>Collects customer information<\/li><li>Provides self-service options<\/li><li>Routes the call accordingly<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76b850d e-con-boxed e-con\" data-id=\"76b850d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74fa60d e-con-full e-con\" data-id=\"74fa60d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88170b1 elementor-widget elementor-widget-text-editor\" data-id=\"88170b1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" src=\"https:\/\/img.freepik.com\/free-vector\/tiny-graphic-designer-drawing-with-big-pen-computer-screen-creators-work-creative-woman-working-laptop-flat-vector-illustration-digital-design-concept-banner-landing-web-page_74855-25342.jpg\" alt=\"Free Vector | Tiny graphic designer drawing with big pen on computer  screen. creators at work, creative woman working in on laptop flat vector  illustration. digital design concept for banner or landing\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-856ddcf e-con-full e-con\" data-id=\"856ddcf\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab03474 elementor-widget elementor-widget-text-editor\" data-id=\"ab03474\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h3>Keep up With a Dynamic Market<\/h3><div>\u00a0<\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_9 et_pb_equal_columns\"><div class=\"et_pb_column et_pb_column_1_2 et_pb_column_13 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_13 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>The world is changing faster than ever and CyberTel IVR gives businesses the ability to efficiently react to sudden shifts in the market. For instance, let\u2019s say your marketing team launches a new promotion that requires a modicum of customer support. With most IVR solutions, you\u2019d have to reach out to your supplier to have them implement changes to your service on your behalf. This is both expensive and time-consuming. With the CyberTel IVR, however, you can make these changes on your own in a matter of seconds.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ebd9ef e-con-boxed e-con\" data-id=\"3ebd9ef\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c70d1d e-con-full e-con\" data-id=\"2c70d1d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b27d7 elementor-widget elementor-widget-text-editor\" data-id=\"45b27d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_12 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_module et_pb_text et_pb_text_14  et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><h3>A Full Suite of IVR Dialogue Building Blocks<\/h3><\/div><\/div><div>\u00a0<\/div><\/div><\/div><div class=\"et_pb_row et_pb_row_9 et_pb_equal_columns\"><div class=\"et_pb_column et_pb_column_1_2 et_pb_column_13 et_pb_css_mix_blend_mode_passthrough et-last-child\"><div class=\"et_pb_module et_pb_text et_pb_text_13 et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><div class=\"et_pb_column et_pb_column_1_2 et_pb_column_14  et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_text et_pb_text_15  et_pb_text_align_left et_pb_bg_layout_light\"><div class=\"et_pb_text_inner\"><p>Indeed, this is one reason CyberTel Interactive Voice Response is used all over the world \u2014 by Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), Mobile Virtual Network Enablers (MVNEs), Cable Operators, Enterprises and many other companies.<\/p><p>CyberTel Interactive Voice Response can be bundled with our other solutions such as Voicemail,\u00a0Missed Call Alert\u00a0and\u00a0Contact Center or provided separately as a standalone offering.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-810f41d e-con-full e-con\" data-id=\"810f41d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00bbb98 elementor-widget elementor-widget-text-editor\" data-id=\"00bbb98\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><img decoding=\"async\" src=\"https:\/\/i.pinimg.com\/originals\/51\/91\/ff\/5191ff6f9c185ca58958409513eb5cb6.gif\" alt=\"10 Loading gif ideas\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9683e48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9683e48\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ce216b\" data-id=\"3ce216b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b6f1d8 elementor-widget elementor-widget-heading\" data-id=\"6b6f1d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Can CyberTel Help You?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1457b0b e-con-boxed e-con\" data-id=\"1457b0b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4d780 elementor-widget elementor-widget-text-editor\" data-id=\"5f4d780\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"et_pb_column et_pb_column_1_2 et_pb_column_16 et_pb_css_mix_blend_mode_passthrough\" style=\"margin: 0px 62.4219px 0px 0px; padding: 0px; border: 0px; outline: 0px; font-size: 16px; text-size-adjust: 100%; vertical-align: baseline; background-image: initial; background-position: 50% center; background-size: cover; background-repeat: no-repeat; background-attachment: initial; background-origin: initial; background-clip: initial; float: left; position: relative; z-index: 2; min-height: 1px; width: 536.281px; color: #000000; font-family: Outfit, Helvetica, Arial, Lucida, sans-serif; mix-blend-mode: unset !important;\"><div class=\"et_pb_module et_pb_blurb et_pb_blurb_0 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-856 entered et-animated lazyloaded\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_1.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_1.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Omnichannel Routing: Empowers agents to interact positively and productively with customers across digital and voice channels.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_1 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-857 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_3.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_3.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Automatic Call Distributor (ACD): Efficiently distributes incoming calls to appropriate agents.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_2 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-858 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_5.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_5.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Interactive Voice Response (IVR): Provides self-service options and menu navigation for callers.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_3 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-863 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_7.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_7.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Interaction Channel Support: Enables seamless communication across various channels.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_4 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-862 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_9.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_9.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Proactive Outbound Dialer: Facilitates proactive customer outreach and engagement.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_5 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-861 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_11.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_11.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Analytics: Turns data into actionable insights to drive measurable improvements and understand the customer experience.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_6 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-864 entered et-animated lazyloaded\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_13.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_13.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Interaction Analytics: Analyzes customer interactions to gain valuable insights.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_7 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-865 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_15.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_15.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Customer Surveys: Collects feedback from customers to gauge satisfaction levels.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_8 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-866 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_17.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_17.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Reporting: Generates comprehensive reports on contact center performance.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_9 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-867 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_19.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_19.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Performance Management: Helps monitor and optimize agent performance.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_10 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-868 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_21.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_21.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Automation &amp; Artificial Intelligence (AI): Utilizes advanced technology to automate tasks and enhance issue resolution.<\/p><\/div><\/div><\/div><\/div><div class=\"et_pb_column et_pb_column_1_2 et_pb_column_17 et_pb_css_mix_blend_mode_passthrough et-last-child\" style=\"padding: 0px; border: 0px; outline: 0px; font-size: 16px; text-size-adjust: 100%; vertical-align: baseline; background-image: initial; background-position: 50% center; background-size: cover; background-repeat: no-repeat; background-attachment: initial; background-origin: initial; background-clip: initial; float: left; position: relative; z-index: 2; min-height: 1px; width: 536.281px; color: #000000; font-family: Outfit, Helvetica, Arial, Lucida, sans-serif; mix-blend-mode: unset !important; margin: 0px 0px !important 0px 0px;\"><div class=\"et_pb_module et_pb_blurb et_pb_blurb_11 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-869 entered et-animated lazyloaded\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_2.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_2.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Self-Service: Enables customers to resolve issues independently using automated systems.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_12 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-870 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_4.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_4.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Agent-Assisted Support: Assists agents in resolving customer issues more efficiently.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_13 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-871 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_6.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_6.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Fully Automated Alerts and Actions: Triggers automated responses based on predefined rules.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_14 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-872 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_8.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_8.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Pre-defined CRM Integrations: Seamlessly integrates with popular CRM systems for a holistic contact center solution.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_15 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-873 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_10.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_10.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>UCaaS Integrations: Integrates with leading Unified Communications as a Service (UCaaS) solutions.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_16 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-874 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_12.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_12.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Elevates Customer Experiences: Enhances customer interactions and satisfaction.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_17 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-875 entered et-animated lazyloaded\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_14.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_14.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Suitable for Companies of All Sizes: Designed to meet the needs of businesses of any scale.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_18 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-876 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_16.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_16.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Cloud-Native: Takes advantage of cloud technology for scalability and flexibility.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_19 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-877 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_18.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_18.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Reliable and Trusted: Established as a market leader in the contact center software industry.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_20 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px 0px 16px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-878 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_20.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_20.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><p>Global Reach: Used by customers worldwide to achieve exceptional customer experiences.<\/p><\/div><\/div><\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_21 et_pb_text_align_left et_pb_blurb_position_left et_pb_bg_layout_light\" style=\"margin: 0px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 50% center \/ cover no-repeat; position: relative; animation-timing-function: linear; animation-duration: 0.2s;\"><div class=\"et_pb_blurb_content\" style=\"margin: 0px auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; max-width: 550px; position: relative; overflow-wrap: break-word; width: 536.281px; display: table;\"><div class=\"et_pb_main_blurb_image\" style=\"margin: 0px 0px 30px; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: table-cell; line-height: 0; max-width: 100%; width: 32px;\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\" style=\"margin: auto; padding: 0px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; display: block;\"><img decoding=\"async\" loading=\"lazy\" class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone wp-image-879 entered lazyloaded et-animated\" style=\"margin: 0px; padding: 0px; border-width: 0px; border-style: initial; outline: 0px; text-size-adjust: 100%; vertical-align: baseline; background: 0px 0px; border-radius: inherit; opacity: 1; animation: 1s cubic-bezier(0.77, 0, 0.175, 1) 0s 1 normal none running fadeTop; width: inherit;\" src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_22.png\" alt=\"\" width=\"32\" height=\"32\" data-lazy-src=\"https:\/\/www.livecom.com\/wp-content\/uploads\/2022\/12\/ivrIcon_22.png\" data-ll-status=\"loaded\" \/><\/span><\/div><div class=\"et_pb_blurb_container\" style=\"margin: 0px; padding: 0px 0px 0px 15px; border: 0px; outline: 0px; text-size-adjust: 100%; vertical-align: top; background: 0px 0px; display: table-cell;\"><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\"><div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\"><div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\"><div class=\"flex flex-grow flex-col gap-3\"><div class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Comprehensive Solution: Offers a wide range of features and integrations to streamline contact center operations.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a81115e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a81115e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5bdf27e\" data-id=\"5bdf27e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-e-bg-lazyload=\".elementor-element-populated\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5a90f55 ui-e-a-animate elementor-widget elementor-widget-highlighted-text\" data-id=\"5a90f55\" data-element_type=\"widget\" data-widget_type=\"highlighted-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"ui-e--highlighted-text\" >\n        <span class=\"ui-e-headline-text\">Grow your business<\/span><span class=\"whitespace\"> <\/span><span class=\"ui-e-headline-text ui-e-headline-stroke1\">\n\t\t\t\t\t\t\t<span class=\"ui-e-headline-text ui-e-headline-highlighted\"> today<\/span><span class=\"uicore-svg-wrapper\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 500 150\" preserveAspectRatio=\"none\"><path d='M15.2,133.3L15.2,133.3c121.9-7.6,244-9.9,366.1-6.8c34.6,0.9,69.1,2.3,103.7,4'\/><\/svg><\/span><\/span><span class=\"whitespace\"> <\/span>        <\/h2>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d03cd5a elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d03cd5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Get in touch with us. We have custom solutions for you and your business!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ef22b elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"d0ef22b\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us Below<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-6364381 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6364381\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8be88e\" data-id=\"a8be88e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f320ba7 elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f320ba7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-486fe22\" data-id=\"486fe22\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a84534 elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1a84534\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.12.2 - 23-04-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"172\" height=\"179\" src=\"https:\/\/cybertel.org\/wp-content\/uploads\/2023\/04\/SEO-Agency-Shape.webp\" class=\"attachment-full size-full wp-image-107\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ee57c5 elementor-widget__width-initial elementor-absolute e-transform elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial animated-fast ui-float-widget  ui-float-l elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7ee57c5\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-10,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:500,&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFill the form\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dba40d7 elementor-widget__width-auto elementor-absolute animated-fast elementor-invisible elementor-widget elementor-widget-image\" data-id=\"dba40d7\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;zoomIn&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"112\" height=\"130\" src=\"https:\/\/cybertel.org\/wp-content\/uploads\/2023\/04\/SEO-Agency-Arrow.webp\" class=\"attachment-full size-full wp-image-108\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95b1fa6 elementor-button-align-start elementor-widget elementor-widget-bdt-contact-form\" data-id=\"95b1fa6\" data-element_type=\"widget\" data-widget_type=\"bdt-contact-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"bdt-contact-form bdt-contact-form-skin-default\">\n\t\t\t<div class=\"elementor-form-fields-wrapper\">\n\t\t\t\t\t\t<div class=\"bdt-contact-form-wrapper\">\n\t\t\t<form class=\"bdt-contact-form-form bdt-form-stacked bdt-grid bdt-grid-small without-recaptcha\" data-bdt-grid=\"\" action=\"https:\/\/cybertel.org\/wp-admin\/admin-ajax.php\" method=\"post\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"bdt-field-group elementor-field-required bdt-width-1-1\">\n\t\t\t\t\t\t<div class=\"bdt-form-controls\"><input type=\"text\" name=\"name\" id=\"user_name95b1fa6\" placeholder=\"Your Name\" class=\"bdt-input bdt-form-large\" required =\"required\"><\/div>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"bdt-field-group elementor-field-required bdt-width-1-1\">\n\t\t\t\t\t\t<div class=\"bdt-form-controls\"><input type=\"email\" name=\"email\" id=\"email95b1fa6\" placeholder=\"example@email.com\" class=\"bdt-input bdt-form-large\" required=\"required\"><\/div>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-field-group bdt-width-1-1 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"bdt-form-controls\"><textarea name=\"message\" id=\"message95b1fa6\" rows=\"4\" placeholder=\"Your Message Here\" class=\"bdt-textarea bdt-form-large\" required=\"required\"><\/textarea><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\n\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t<input type=\"hidden\" class=\"widget_id\" name=\"widget_id\" value=\"95b1fa6\" \/>\n\t\t\t\t\t<input type=\"hidden\" name=\"bdt-sf-95b1fa6\" value=\"true\" \/>\n\t\t\t\t\t<input type=\"hidden\" class=\"page_id\" name=\"page_id\" value=\"80\" \/>\n\n\t\t\t\t\t<div class=\"elementor-field-type-submit bdt-field-group bdt-flex bdt-width-1-1\">\n\t\t\t\t\t\t<button type=\"submit\" class=\"elementor-button bdt-button bdt-button-primary\" name=\"submit\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Send Message<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<input name=\"_wpnonce\" value=\"e83fb25c2f\" type=\"hidden\">\n\n\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"element_pack_contact_form\" \/>\n\n\t\t\t\t\t\n\t\t\t<\/form>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-009eaa9 elementor-widget elementor-widget-text-editor\" data-id=\"009eaa9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We will get in touch with you in within 2 business days!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dc90769\" data-id=\"dc90769\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42fb253 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"42fb253\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-headphones-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M160 288h-16c-35.35 0-64 28.7-64 64.12v63.76c0 35.41 28.65 64.12 64 64.12h16c17.67 0 32-14.36 32-32.06V320.06c0-17.71-14.33-32.06-32-32.06zm208 0h-16c-17.67 0-32 14.35-32 32.06v127.88c0 17.7 14.33 32.06 32 32.06h16c35.35 0 64-28.71 64-64.12v-63.76c0-35.41-28.65-64.12-64-64.12zM256 32C112.91 32 4.57 151.13 0 288v112c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16V288c0-114.67 93.33-207.8 208-207.82 114.67.02 208 93.15 208 207.82v112c0 8.84 7.16 16 16 16h16c8.84 0 16-7.16 16-16V288C507.43 151.13 399.09 32 256 32z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0126e13  ui-split-animate ui-splitby-chars elementor-widget elementor-widget-heading\" data-id=\"0126e13\" data-element_type=\"widget\" data-settings=\"{&quot;ui_animate_split&quot;:&quot;ui-split-animate&quot;,&quot;ui_animate_split_by&quot;:&quot;chars&quot;,&quot;ui_animate_split_style&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Let's talk to experienced advisers.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c2a80 elementor-widget elementor-widget-text-editor\" data-id=\"44c2a80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Need custom solutions? Don&#8217;t hesitate to ask us.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Interactive Voice Response (IVR) Fully SIP based, including a graphical flowbuilder for easy &#038; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/pages\/80"}],"collection":[{"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":7,"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/pages\/80\/revisions"}],"predecessor-version":[{"id":387,"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/pages\/80\/revisions\/387"}],"wp:attachment":[{"href":"https:\/\/cybertel.org\/index.php\/wp-json\/wp\/v2\/media?parent=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}